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Mobile’s place in the retail industry is a growing trend and topic of discussion.
It’s one that won’t be ending anytime soon. Seventy-eight percent of retailers plan to invest in mobile this year (The E-tailing Group, Inc.) with the planned spend close to $221 million (Forrester Research). As consumer use of smartphones continues to increase, it’s important that retailers adapt in order to best serve customers and grow engagement and loyalty.
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New functionality is continuing to be introduced in CPMobile.
This week, CPMobile 1.3 has been released to the Apple App Store, and is now available for download. This latest version introduces inventory management capabilities to CPMobile, offering the ability to perform Physical Counts with the mobile device. There will NOT be an incremental cost for Inventory Management as it will be included as part of the base subscription fee with Mobile POS.
Additional features added to CPM 1.3 include the ability to view additional customer details including recent purchases and loyalty status, view additional item description details, loyalty card scanning to identify a customer, and the ability to configure the barcode scanner to drop the leading and/or trailing UPC check digit if necessary.
iPads and iPods both are now supported. | |
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CPMobile: Sell Anywhere Securely and Power the Customer Connection |
| NCR/Radiant Systems, Inc. has launched CPMobile, its new mobile POS technology, to the specialty retail market. CPMobile tightly integrates with a CounterPoint SQL retail POS system, making it easy for you to run your business from anywhere and deliver a more personal customer experience. Full integration means that your mobile business becomes a seamless addition to your current solution, including reporting, inventory analysis and back office functions that occur daily. | |
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CPMobile Enhances Personal Service |
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“Consumers are attracted to small, local businesses because of the personal service they receive and to support local economy,” said Chris Moreira, director of marketing for the specialty retail division at NCR/Radiant Systems. “With CPMobile, NCR/Radiant is delivering similar mobile innovation seen in large retail stores like Apple or Nordstrom, in a package that’s built and priced for the specialty retail market. CPMobile makes it easy for SMB retailers to bring mobile technology into their business that will enrich the customer service experience. It provides the same technology as big box retailers, married with the personal service only a local business can provide.” | |
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CPMobile: A Unique Mobile Technology |
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- CPMobile is completely integrated with your CounterPoint SQL system. You can easily access comprehensive sales and inventory reports that incorporate both mobile and counter sales.
- Simply run CPMobile from an Apple iPod Touch or iPhone.
- The CPMobile check out process prompts you to collect an e-mail address and other customer details. It automatically links those details to purchase history. This powerful integration allows for very targeted e-mail marketing, promotional and loyalty initiatives, further enhancing the customer connection.
- You can run your business anywhere with CPMobile. It stays connected to CounterPoint to accept payments from any location. Ideal for locations such as trade shows, sidewalk sales or in pop-up shops. You can sell wherever they are with CPMobile.
- Consumers are more conscious of sustainable and environmentally-friendly businesses. With CPMobile, you can quickly and easily e-mail receipts to customers to reduce your paper usage.
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More Great CCS Retail Products and Services | |
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