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A new Service Pack for CounterPoint SQL Version 8.4 is now available
from the Support area of the website at
http://www.counterpointpos.com/support/software-cpsql.htm. Please note
the following changes beginning with CounterPoint SQL Version 8.4:
Service Pack version numbers:
The Service Pack version number may include a fourth digit
(e.g., V8.4.2.1), which indicates a minor Service Pack. Minor Service
Packs include hot fixes and other specific corrections. Unlike planned
Service Packs, which may include new features and enhancements, minor
Service Packs are released as needed to address critical issues. Regard-
less of whether a Service Pack is minor or planned, the process for
installing the Service Pack is the same.
New installation instructions for service packs:
For a Server
Download the current Service Pack (cpsp84.exe.zip) to your server's local
drive, unzip it, and then double-click the cpsp84.exe file to install the
latest updates and enhancements.
For Never Offline and Sometimes Offline workstations
The updates will be automatically applied to the next time you start
CounterPoint SQL in online mode.
For an Always Offline workstation,Download the current Service Pack
(cpsp84.exe.zip) to the workstation's local drive, unzip it, and then
double-click the cpsp84.exe file to install the Service Pack on the
workstation.
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A new Service Pack for CounterPoint SQL Version 8.4 (cpsp84.exe.zip) is
now available from the Support area of the website at
http://www.counterpointpos.com/support/software-cpsql.htm. This service
pack updates CounterPoint SQL version 8.4 to version 8.4.3.2
The following updates are included in this service pack:
Note: The download image was refreshed to include all of these updates.
===================================================================
Tracking #: ACP100, ACU197, ACU747, ACS326, ACU184, ACU772
Description: Drawer reading report produces an "Arithmetic overflow error
converting expression to data type int." when a sale is made in an
alternate currency which is assigned to the store. The message
"warning: null value is eliminated by an aggregate or other SET
operation" is given when trying to view or print a Drawer Summary
Journal with a ticket which used a foreign currency.
Steps to correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL
Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory
3. Select the script WIT23102.sql and execute against the Site Server
database
===================================================================
Tracking #: ACU481
Description: Imported CPOnline orders are randomly duplicating the qty imported for items on an order.
===================================================================
Tracking #: ACU319, ACU564, ACU656
Description: In ticket entry, you will receive the message "Document Header not
on file [DOC_ID = 106354356520]" when saving edits to an order for
a customer that has a credit limit assigned.
===================================================================
Tracking #: ACT134
Description: Drawer session ID's are not being updated in the SY_EVENT table
during an upgrade from 8.3.9 to 8.4. This is causing the Drawer
Summary Journal and Drawer History reports to display 0's for all
columns.
Steps to correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL
Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory
a. For users who have upgraded to 8.4.x and converted part or all
their history, select the script named:
- WIT28339-IdentifyBadData.sql and execute against the site
server.
- Wit28339-RepairData.sql and execute against the site
server. This script will correct problems in upgraded
data. Users who have started but not completed the history
conversion should allow the process to fully complete before
running this script. The script scans all history and can be
run multiple times with no adverse effect.
- WIT28339-MixedConversionFix.sql and execute against the site
server.
b. For users who have upgraded to 8.4.x and not started converting their history,
select the script named "Wit28339-UpdateProcessFix.sql” and execute against
the site server.
===================================================================
Tracking #: ACT503, ACU185
Description: During the installation on a Windows XP 32-bit machine, received the
error " CPSvcsStatus: Problem initializing CP Svcs core layer. See log
for details."
===================================================================
Tracking #: ACU502
Description: You receive the message: "A valid connection string could not be found
in companies.ini for the primary company database. Please verify your
primary company setting and provision the database manually after
installation is complete" when applying the latest service pack if you
had previously set your primary company using Configure Local Services.
===================================================================
Tracking #: 1F20ATS
Description: Counterpoint is crashing while using the new device framework and
configured for the HP USB A799 receipt printer and/or A799-1 cash
drawer. The crash occurs when the device framework is shutting down
and attempting to release or disable the OPOS device(s).
===================================================================
Tracking #: 1F20BTS
Description: The button to opn the cash drawer in the drawer activate and drawer
open screens, was not implemented in the new device framework code.
===================================================================
Tracking #: 1F20CTS
Description: (Available on Download image only)
Design change to not turn on aggregation by default for new installations
an updates from 8.3.8 or 8.3.9.
===================================================================
Tracking #: 1F14APC
Description: Enhanced the logging of DXRE DSN commands when activating or updating a
Multi-Site database. Available now for the CounterPoint
SQL\Utilities\Multi-Site\Activate, or update Database menu selections for
new installs beginning with version 8.4.4.
===================================================================
Tracking #: ACU762, ACU768
Description: Receiving error "Error Initializing Parameter %1" when trying to go into
Setup / Point of Sale / Devices and you have a Line Display Configured
without a selected message set in the new device framework.
===================================================================
Tracking #: ACU349
Description: The Drawer Summary Journal is showing the Merchandise and Non-Merchandise
totals as exactly double of what they should be.
Steps to correct:
1. Open an SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory
3. Select the script WIT28372.sql and execute against the Site Server database
4. It's possible bad upgrade data could influence the results, see Tracking # ACT134.
If you experienced the issues reported on Tracking# ACT134, execute the scripts for
that Tracking # as well to ensure proper results on this report.
===================================================================
Tracking #: 1F23APC
Description: After performing a CPOnline import, the last order imported is automatically displayed in
Ticket Entry and/or Touchscreen Ticket Entry, and clicking on items in the order does not
display the item number. Attempting to select other orders does not change the display.
This behavior occurs until CounterPoint is closed/re-opened.
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