Add a Subscribe Option on your Website

By adding a sign up link, button or form to your website, visitors can easily subscribe to your emails without having to make a purchase. You can capture new prospects even if you don't sell products on your website! Experts recommend that you locate the sign-up option at the top left or right of the home page of your website. You might also want to include it on other pages. NCR Customer Connect provides beginner & advanced options to create your subscribe link/form.

Add a link or button to your website - Beginner Option
Create a link or button on your website. In NCR Customer Connect navigate to Manage/Subscribe Options and click on the CLICK HERE FOR HTML LINK CODE button and apply the URL to the link or button you created on your website.

Add a sign up form to your website - Advanced Option
In NCR Customer Connect navigate to Manage/Subscribe Options and click on the CLICK HERE FOR HTML FORM CODE and apply it to your website. This will create an email entry field and button on your website, as seen in the example. You can customize the look of the field and button to fit the look of your website.

The following can be found on your Manage/Subscribe Options page.

Click here for instructions on how to add your company logo and name to your subscribe and unsubscribe pages.

Important Notes:

Unsubscribe data from NCR Retail Online and NCR Counterpoint Online is not currently shared with NCR Counterpoint, so their unsubscribe data must be updated manually in other applications that send marketing communications.
If using NCR Customer Connect's subscribe form, unsubscribe data from NCR Retail Online and NCR Counterpoint Online is shared with NCR Customer Connect.
NCR Customer Connect shares unsubscribe data with NCR Counterpoint (versions 8.4 and above).
If using the built in newsletter from NCR Retail Online, NCR Counterpoint Online or any other application (not mentioned above), none of the data captured (unsubscribes, subscribes, contacts) is shared with any NCR application. This data must be updated manually in other NCR applications to keep the data in sync.

For more information about unsubscribe requirements, review the CAN-SPAM Act and Canadian Anti-Spam Law (CASL).